[{"data":1,"prerenderedAt":1574},["ShallowReactive",2],{"legal-index":3},[4,418,898,1050,1444],{"id":5,"title":6,"body":7,"description":408,"extension":409,"meta":410,"navigation":411,"order":412,"path":413,"seo":414,"stem":415,"updated":416,"__hash__":417},"legal\u002Flegal\u002Fterms.md","Terms of Service",{"type":8,"value":9,"toc":388},"minimark",[10,19,22,27,30,33,37,40,49,52,56,64,106,110,113,151,155,158,162,165,192,195,199,205,216,219,222,226,233,236,239,243,251,261,265,276,280,283,287,290,293,296,300,303,307,313,316,322,326,329,333,383],[11,12,13,14,18],"p",{},"These terms are the agreement between you and ",[15,16,17],"strong",{},"VectorForge LLC"," (\"Docabra\", \"we\", \"us\"). By creating an account or using Docabra (the \"Service\"), you agree to them. If you use the Service on behalf of a company or another organization, you promise you have the authority to bind that organization, and \"you\" means that organization.",[11,20,21],{},"If you break these terms, we may suspend or close your account. The short version of everything below: your documents are yours, AI extraction is not guaranteed to be accurate so check the citations before you rely on a table, and you can cancel any time.",[23,24,26],"h2",{"id":25},"_1-the-service","1. The Service",[11,28,29],{},"Docabra is a document structuring workbench. You upload batches of documents — scans, PDFs, images, DOCX files — and the Service reads them with AI models and organizes what it finds into typed, editable tables. Every extracted value carries a citation back to the place in the source document it was read from, and you can export the results to Excel or CSV.",[11,31,32],{},"We may change, add, or remove features over time. If a change removes something material you pay for, we will tell you in advance and you can cancel before it takes effect.",[23,34,36],{"id":35},"_2-accounts","2. Accounts",[11,38,39],{},"You must be at least 16 years old to use the Service, and your account must be registered by a human. You can sign in with Google, with an email and password, or with a one-time code we email you.",[11,41,42,43,48],{},"You are responsible for everything that happens under your account and for keeping your credentials to yourself. If you think someone else has access, tell us at ",[44,45,47],"a",{"href":46},"mailto:legal@docabra.com","legal@docabra.com",".",[11,50,51],{},"One person or organization, one subscription. You may not share a single subscription across multiple organizations or resell access to the Service.",[23,53,55],{"id":54},"_3-plans-billing-and-renewal","3. Plans, billing, and renewal",[11,57,58,59,63],{},"The Service is billed by pages processed, under three plans whose current prices and page quotas are published on the ",[44,60,62],{"href":61},"\u002Fpricing","pricing page",". The pricing page is part of these terms: if it changes, the change applies to your next billing period, and we will give you at least 30 days' notice of any price increase affecting your plan.",[65,66,67,74,80,86,97,103],"ul",{},[68,69,70,73],"li",{},[15,71,72],{},"Paid plans renew automatically."," When you subscribe, you authorize Stripe and its Managed Payments affiliate, Sold through Link, LLC, to charge your payment method at the start of each billing period — monthly or yearly — until you cancel. Sold through Link, LLC acts as the merchant of record for these transactions. Docabra remains the seller of the Service. This is a recurring billing authorization under the federal Restore Online Shoppers' Confidence Act and similar state laws.",[68,75,76,79],{},[15,77,78],{},"We remind annual subscribers before renewal."," Stripe sends the reminder 30 days before the renewal date. The email states the renewal date and includes a link to manage or cancel the subscription.",[68,81,82,85],{},[15,83,84],{},"You can cancel any time"," from the billing page, which takes you to Stripe's customer portal. Cancellation takes effect at the end of the billing period you have already paid for; you keep full access until then. After a paid plan ends, your account moves to the free plan rather than being deleted.",[68,87,88,91,92,96],{},[15,89,90],{},"Fees are not refundable"," except as described in our ",[44,93,95],{"href":94},"\u002Flegal\u002Frefunds","Refund & Cancellation Policy",", the refund policy that applies to Stripe Managed Payments, or where the law requires otherwise.",[68,98,99,102],{},[15,100,101],{},"Taxes"," may be added to the displayed price. Sold through Link, LLC calculates, collects, reports, and remits sales tax, VAT, GST, and similar indirect taxes for supported transactions. We remain responsible for taxes outside the Managed Payments coverage described by Stripe, including taxes on unsupported products or jurisdictions and taxes on our own income.",[68,104,105],{},"If a charge fails, we may retry it and may pause page processing on your account until the balance is settled. We will not delete your documents or tables because a payment failed.",[23,107,109],{"id":108},"_4-balance-top-ups-and-overage","4. Balance, top-ups, and overage",[11,111,112],{},"Each plan includes a monthly page quota. Pages processed beyond the quota (\"overage\") are charged per page at your plan's overage rate, deducted from a prepaid balance you maintain on the Service.",[65,114,115,121,127,136,142,148],{},[68,116,117,120],{},[15,118,119],{},"Top-ups are prepaid credits, not money."," A top-up buys balance that can only be spent on the Service. Balance is not a bank account, deposit, or stored-value product; it has no cash value, earns no interest, is not transferable, and cannot be redeemed for cash except where the law requires.",[68,122,123,126],{},[15,124,125],{},"Balance expires 12 months after the top-up that created it."," When you spend balance, the oldest unexpired balance is spent first. We will try to remind you before balance expires, but a missed reminder does not extend the expiry date.",[68,128,129,132,133,135],{},[15,130,131],{},"Balance is non-refundable",", except as described in the ",[44,134,95],{"href":94}," or where the law requires.",[68,137,138,141],{},[15,139,140],{},"Processing pauses when your balance runs out."," Pages are counted against your quota and balance when you upload. If your balance cannot cover the overage pages in an upload, that file is refused and nothing is charged; top up and upload again to continue. Pages inside your plan's quota are never affected by an empty balance.",[68,143,144,147],{},[15,145,146],{},"Your ledger is visible to you"," on the billing page: every top-up, every overage charge, every refund adjustment. If you think a charge is wrong, tell us within 60 days of the charge; after 60 days the ledger entry is final.",[68,149,150],{},"When your account is closed — by you or by us — unused balance is forfeited, except where the law requires otherwise.",[23,152,154],{"id":153},"_5-the-free-plan","5. The free plan",[11,156,157],{},"The free plan is really free: no credit card required, and we do not sell your data. It includes a monthly page quota published on the pricing page. We may change the free quota with 30 days' notice, and we may close free accounts that have been inactive for more than 12 months — with advance notice by email, so you have the chance to sign in or export first.",[23,159,161],{"id":160},"_6-acceptable-use","6. Acceptable use",[11,163,164],{},"You may not use the Service to:",[166,167,168,171,174,177,180,183,186,189],"ol",{},[68,169,170],{},"Break any law, or process documents you have no right to possess or share.",[68,172,173],{},"Infringe anyone's intellectual property, privacy, or other rights.",[68,175,176],{},"Upload malware, or probe, scan, or attack the Service or its infrastructure.",[68,178,179],{},"Attempt to reverse engineer the Service, extract our prompts or models, or copy the Service to build a competing product.",[68,181,182],{},"Circumvent or manipulate page quotas, billing, or any technical limit of the Service.",[68,184,185],{},"Resell or sublicense access to the Service, or let people outside your organization use your account.",[68,187,188],{},"Use the Service's output as the sole basis for decisions that produce legal or similarly significant effects on a person — such as credit, employment, housing, insurance, or medical decisions.",[68,190,191],{},"Misrepresent AI-extracted output as human-verified when it has not been reviewed.",[11,193,194],{},"We may suspend accounts that violate this list, and we will tell you why unless the law or the security of others prevents it.",[23,196,198],{"id":197},"_7-your-content","7. Your content",[11,200,201,204],{},[15,202,203],{},"Your documents and the tables extracted from them are yours."," You keep every right you had in the documents you upload, and you own the tables, values, and exports the Service produces for you.",[11,206,207,208,211,212,48],{},"You give us a limited license to host, copy, process, and transmit your documents and tables ",[15,209,210],{},"only as needed to provide the Service to you"," — to store them, to send pages to our AI providers for extraction, to show them back to you, and to create the exports you ask for. That license ends for a document when you delete it, subject to the retention windows in our ",[44,213,215],{"href":214},"\u002Flegal\u002Fprivacy","Privacy Policy",[11,217,218],{},"Some things are ours, not yours: the Service itself, our website, our system prompts, the field catalogs and project templates we ship, and the Service's design. We also collect anonymized, aggregated data about how the Service is used (for example, which column types are most common), which cannot reasonably be used to identify you or your documents; that data is ours.",[11,220,221],{},"If you send us feedback or suggestions, we may use them without restriction or payment.",[23,223,225],{"id":224},"_8-ai-output-read-this-before-you-rely-on-a-table","8. AI output: read this before you rely on a table",[11,227,228,229,232],{},"Extraction is done by machine learning models, which are probabilistic by nature. ",[15,230,231],{},"WE DO NOT WARRANT THAT ANY EXTRACTED VALUE, TABLE, CITATION, OR EXPORT IS ACCURATE, COMPLETE, RELIABLE, OR FIT FOR YOUR PURPOSE."," The same document processed twice may produce different output.",[11,234,235],{},"You are solely responsible for reviewing, evaluating, and validating the output before you use or rely on it, and for every decision, action, filing, bid, or statement you base on it. The Service's per-cell citations exist for exactly this: they let you check each value against the source document. Use them.",[11,237,238],{},"Output from the Service is not legal, financial, accounting, medical, or other professional advice, and it is not a substitute for the judgment of a qualified professional or for reading the source document yourself.",[23,240,242],{"id":241},"_9-third-party-services","9. Third-party services",[11,244,245,246,250],{},"The Service relies on third parties — Stripe and Sold through Link, LLC for payments, Resend for transactional email, and AI model providers for extraction. The ",[44,247,249],{"href":248},"\u002Flegal\u002Fsubprocessors","subprocessors and providers page"," explains their different data-protection roles.",[11,252,253,254,260],{},"Sold through Link, LLC acts as the merchant of record for transactions completed through Managed Payments, but Docabra remains the seller of the Service and remains responsible for the Service itself. Stripe and its affiliates handle payment processing, supported indirect tax compliance, fraud prevention, disputes, refunds, and transaction-level customer support. They may decline, cancel, or refund a transaction under the ",[44,255,259],{"href":256,"rel":257},"https:\u002F\u002Fstripe.com\u002Flegal\u002Fssa-services-terms#stripe-managed-payments",[258],"nofollow","Stripe Managed Payments terms",", and we remain financially responsible to them for refunds, disputes, and reversals arising from our sales. Your use of Stripe's payment flows is also subject to the terms shown by Stripe at checkout. We are not responsible for third-party services, their availability, or their acts and omissions.",[23,262,264],{"id":263},"_10-privacy-and-data-protection","10. Privacy and data protection",[11,266,267,268,270,271,275],{},"Our ",[44,269,215],{"href":214}," explains what we collect and why. For personal data contained in the documents you upload, you are the controller and we are the processor, and our ",[44,272,274],{"href":273},"\u002Flegal\u002Fdpa","Data Processing Agreement"," governs that processing; the DPA is incorporated into these terms by reference. If the DPA and these terms conflict about the processing of personal data, the DPA controls.",[23,277,279],{"id":278},"_11-warranties-and-disclaimers","11. Warranties and disclaimers",[11,281,282],{},"THE SERVICE IS PROVIDED \"AS IS\" AND \"AS AVAILABLE\". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. Without limiting Section 8, we do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not offer a service-level agreement.",[23,284,286],{"id":285},"_12-limitation-of-liability","12. Limitation of liability",[11,288,289],{},"TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER DOCABRA NOR ITS OFFICERS, EMPLOYEES, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.",[11,291,292],{},"OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.",[11,294,295],{},"Some jurisdictions do not allow these limits, so some of them may not apply to you.",[23,297,299],{"id":298},"_13-indemnification","13. Indemnification",[11,301,302],{},"You will indemnify and hold harmless Docabra from claims, damages, and expenses (including reasonable attorneys' fees) arising out of the documents you upload, your use of the Service in violation of these terms, or your violation of anyone's rights — for example, a claim that a document you uploaded belonged to someone else or contained personal data you had no right to process.",[23,304,306],{"id":305},"_14-term-and-termination","14. Term and termination",[11,308,309,310,312],{},"These terms apply while you use the Service. You can stop at any time: cancel a paid plan as described in Section 3, and email ",[44,311,47],{"href":46}," if you want your account closed and your data deleted.",[11,314,315],{},"We may suspend or terminate your access if you materially breach these terms (including the acceptable use rules), if we are required to by law, or if continuing to serve you would create risk for us or other users. Where practical, we will warn you first and give you a chance to export your data.",[11,317,318,319,321],{},"When your account is closed, your documents, tables, and personal data are deleted on the schedule described in the ",[44,320,215],{"href":214},". Sections 4, 7, 8, and 11 through 16 survive termination.",[23,323,325],{"id":324},"_15-changes-to-these-terms","15. Changes to these terms",[11,327,328],{},"We may update these terms as the Service and the law evolve. For material changes, we will give at least 30 days' notice by email or by a notice in the Service. A material change to a paid plan will apply no earlier than the start of your next billing period after that notice. If you do not accept a material change, you may cancel before it takes effect. If you have already paid for a period that extends beyond the effective date, we will refund the unused portion of the subscription fee proportionally. The date at the top of this page always shows when the text last changed.",[23,330,332],{"id":331},"_16-general","16. General",[65,334,335,344,350,356,362,368],{},[68,336,337,340,341],{},[15,338,339],{},"Governing law and venue."," These terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these terms or the Service will be brought exclusively in the state or federal courts located in Wyoming, and both parties consent to their jurisdiction. ",[15,342,343],{},"Both parties waive any right to a jury trial.",[68,345,346,349],{},[15,347,348],{},"No class actions."," Claims may be brought only in your or our individual capacity, not as a plaintiff or class member in any class or representative proceeding.",[68,351,352,355],{},[15,353,354],{},"Assignment."," You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.",[68,357,358,361],{},[15,359,360],{},"Force majeure."," Neither party is liable for delays or failures caused by events beyond its reasonable control.",[68,363,364,367],{},[15,365,366],{},"Severability; no waiver."," If a provision is unenforceable, the rest remain in force. Our not enforcing a provision is not a waiver of it.",[68,369,370,373,374,376,377,376,380,382],{},[15,371,372],{},"Entire agreement."," These terms, the ",[44,375,215],{"href":214},", the ",[44,378,379],{"href":273},"DPA",[44,381,95],{"href":94},", and the pricing page are the whole agreement between us about the Service, and replace any earlier understandings.",[11,384,385,386,48],{},"Questions about these terms: ",[44,387,47],{"href":46},{"title":389,"searchDepth":390,"depth":390,"links":391},"",2,[392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407],{"id":25,"depth":390,"text":26},{"id":35,"depth":390,"text":36},{"id":54,"depth":390,"text":55},{"id":108,"depth":390,"text":109},{"id":153,"depth":390,"text":154},{"id":160,"depth":390,"text":161},{"id":197,"depth":390,"text":198},{"id":224,"depth":390,"text":225},{"id":241,"depth":390,"text":242},{"id":263,"depth":390,"text":264},{"id":278,"depth":390,"text":279},{"id":285,"depth":390,"text":286},{"id":298,"depth":390,"text":299},{"id":305,"depth":390,"text":306},{"id":324,"depth":390,"text":325},{"id":331,"depth":390,"text":332},"The agreement between you and Docabra — what the service does, what it costs, who owns your data, and where the limits are.","md",{},true,1,"\u002Flegal\u002Fterms",{"title":6,"description":408},"legal\u002Fterms","2026-08-10","Xmg-wFHeukqRG_C8SkytNodsDAKKKS2lu5cWQVT0abU",{"id":419,"title":215,"body":420,"description":893,"extension":409,"meta":894,"navigation":411,"order":390,"path":214,"seo":895,"stem":896,"updated":416,"__hash__":897},"legal\u002Flegal\u002Fprivacy.md",{"type":8,"value":421,"toc":879},[422,428,432,435,462,465,469,511,515,518,535,538,542,553,556,560,567,641,644,657,662,665,669,719,722,726,758,761,765,768,772,778,782,785,829,835,843,849,855,859,864,868,871],[11,423,424,427],{},[15,425,426],{},"We never sell your personal data — we never have and never will."," This policy explains what Docabra collects, why, who it is shared with, how long it is kept, and the rights you have over it. It applies to the Docabra website and application (the \"Service\"), operated by VectorForge LLC (\"Docabra\", \"we\", \"us\").",[23,429,431],{"id":430},"_1-two-roles-two-kinds-of-data","1. Two roles, two kinds of data",[11,433,434],{},"Privacy law assigns roles, and which role we are in depends on the data:",[65,436,437,447],{},[68,438,439,442,443,446],{},[15,440,441],{},"Your account data"," — your email, name, password hash, plan, and billing records. Here Docabra is the ",[15,444,445],{},"controller",": we decide why and how it is processed, and this policy governs it directly.",[68,448,449,452,453,456,457,459,460,48],{},[15,450,451],{},"The documents you upload and the tables extracted from them"," (\"Customer Content\"). Here ",[15,454,455],{},"you are the controller and Docabra is the processor",": we process this data only on your instructions, to provide the Service. Our ",[44,458,274],{"href":273}," governs that processing, and it is part of our ",[44,461,6],{"href":413},[11,463,464],{},"If you upload documents that contain other people's personal data — invoices, résumés, bank statements — you are responsible for having the right to process and share that data with us.",[23,466,468],{"id":467},"_2-what-we-collect","2. What we collect",[65,470,471,477,487,493,499,505],{},[68,472,473,476],{},[15,474,475],{},"Account information."," Email address, display name, and avatar (from Google if you sign in with Google), and a cryptographic hash of your password if you set one. We never store your password in readable form.",[68,478,479,482,483,486],{},[15,480,481],{},"Billing information."," Your plan, page usage, balance ledger, and transaction history. We send Stripe and its Managed Payments affiliate, Sold through Link, LLC, your name, email address, Docabra account identifier, product, price, and transaction metadata. Stripe may also collect billing and tax details, IP address, device information, and payment method information on its hosted pages. ",[15,484,485],{},"Payment card details go directly to Stripe and never pass through or touch our servers."," We receive from Stripe only identifiers and transaction metadata, such as amounts, dates, card brand, and the last four digits shown on receipts.",[68,488,489,492],{},[15,490,491],{},"Customer Content."," The documents you upload and the tables, values, citations, and edits the Service produces from them.",[68,494,495,498],{},[15,496,497],{},"Usage and technical data."," Server logs (IP address, timestamps, pages requested), browser and device type, and product events needed to operate the Service — uploads, processing runs, sign-ins. Sign-in sessions record a browser user-agent string so you can recognize your own sessions.",[68,500,501,504],{},[15,502,503],{},"Product analytics."," Page views and feature-usage events (for example, which export format was used), collected by our own first-party system and stored in our own database — not by any third-party analytics provider. This collection uses no analytics cookies and stores no IP address: your IP is used only in memory, at the moment of the request, to derive an anonymous key that rotates daily and cannot be traced back to you.",[68,506,507,510],{},[15,508,509],{},"Support communications."," If you email us, we keep the correspondence.",[23,512,514],{"id":513},"_3-how-we-use-it","3. How we use it",[11,516,517],{},"We use the data above to:",[166,519,520,523,526,529,532],{},[68,521,522],{},"Provide the Service — authenticate you, store your projects, process your documents, render your tables, produce your exports.",[68,524,525],{},"Bill you — track page usage, apply quotas, charge overage from your balance, keep the ledger you can inspect on the billing page.",[68,527,528],{},"Send transactional email — sign-in codes, password reset links, and important notices about your account or these policies. We do not send marketing email, and we do not run advertising.",[68,530,531],{},"Keep the Service secure and improve it — detect abuse, prevent fraud, debug failures, and understand in aggregate how the Service is used (the first-party product analytics described in Section 2, including A\u002FB tests of product changes).",[68,533,534],{},"Meet legal obligations — tax, accounting, and lawful requests from authorities.",[11,536,537],{},"We also use anonymized, aggregated usage data (for example, which column types are most common across all users) to improve the Service. This data cannot reasonably be used to identify you or your documents.",[23,539,541],{"id":540},"_4-ai-processing","4. AI processing",[11,543,544,545,548,549,552],{},"Document extraction is performed by AI models. When you run an analysis, page images and text from your documents are sent to one or more of our AI providers — ",[15,546,547],{},"OpenAI, Anthropic, or Google"," — over an encrypted API connection. They are listed on our ",[44,550,551],{"href":248},"subprocessors page",", and their own terms govern what they do with the data they receive.",[11,554,555],{},"Extraction results are cached so that re-processing the same document does not cost you pages twice; cached results are deleted on the schedule in Section 7.",[23,557,559],{"id":558},"_5-cookies","5. Cookies",[11,561,562,563,566],{},"The Service uses only ",[15,564,565],{},"strictly necessary cookies"," — the ones required to sign you in and remember your preferences. We do not use analytics, advertising, or tracking cookies, so no cookie consent banner is required.",[568,569,570,586],"table",{},[571,572,573],"thead",{},[574,575,576,580,583],"tr",{},[577,578,579],"th",{},"Name",[577,581,582],{},"Purpose",[577,584,585],{},"Duration",[587,588,589,604,617,629],"tbody",{},[574,590,591,598,601],{},[592,593,594],"td",{},[595,596,597],"code",{},"docabra_session",[592,599,600],{},"Keeps you signed in",[592,602,603],{},"30 days",[574,605,606,611,614],{},[592,607,608],{},[595,609,610],{},"docabra-locale",[592,612,613],{},"Remembers your interface language",[592,615,616],{},"1 year",[574,618,619,624,627],{},[592,620,621],{},[595,622,623],{},"docabra-locale-mode",[592,625,626],{},"Remembers how your language was chosen",[592,628,616],{},[574,630,631,636,639],{},[592,632,633],{},[595,634,635],{},"docabra_device",[592,637,638],{},"Security: recognizes this device to prevent abuse of the Service, such as free-quota evasion through multiple accounts",[592,640,616],{},[11,642,643],{},"The device cookie is used only for security and abuse prevention — never for analytics, advertising, or tracking you across the web. Our product analytics runs on the anonymous, daily-rotating key described in Section 2 and does not read the device cookie.",[11,645,646,647,651,652,48],{},"This section describes cookies set on Docabra. When you leave Docabra for a Stripe-hosted Checkout, payment-update page, or Customer Portal, Stripe may use cookies and similar technologies for payment processing, authentication, fraud prevention, security, and its own service analytics. Stripe governs those technologies under its ",[44,648,215],{"href":649,"rel":650},"https:\u002F\u002Fstripe.com\u002Fprivacy",[258]," and ",[44,653,656],{"href":654,"rel":655},"https:\u002F\u002Fstripe.com\u002Flegal\u002Fprivacy-center",[258],"Privacy Center",[11,658,659,660,48],{},"You can block or delete cookies in your browser settings, but the Service will not be able to sign you in without ",[595,661,597],{},[11,663,664],{},"Our product analytics and A\u002FB testing run without cookies: usage events are tied to the anonymous, daily-rotating key described in Section 2 — or to your account when you are signed in — never to an analytics cookie. If we ever adopt a tool that requires cookies or similar storage that is not strictly necessary, those will be listed here and — where the law requires — enabled only after you give consent through a consent control. We will update this policy before that happens.",[23,666,668],{"id":667},"_6-who-we-share-it-with","6. Who we share it with",[65,670,671,682,688,707,713],{},[68,672,673,676,677,679,680,48],{},[15,674,675],{},"Customer Content subprocessors"," — AI and infrastructure providers process Customer Content on our behalf and only to provide the Service. They are listed on the ",[44,678,249],{"href":248}," and in our ",[44,681,379],{"href":273},[68,683,684,687],{},[15,685,686],{},"Account-data service providers"," — Resend processes account email addresses and transactional email on our behalf. Our hosting provider processes the account, usage, and application data needed to run the Service. These providers are contractually required to protect that data and process it for the contracted services.",[68,689,690,693,694,697,698,701,702,706],{},[15,691,692],{},"Stripe and Sold through Link, LLC"," — they process payment and transaction data on our instructions for some operations. They act as independent controllers when they determine how to process data for financial partners, fraud and loss prevention, legal and financial compliance, supported indirect tax administration, disputes, customer support, and improvement of their services. They may handle requests to exercise privacy rights for the data they control in their systems. Their ",[44,695,215],{"href":649,"rel":696},[258],", ",[44,699,656],{"href":654,"rel":700},[258],", and ",[44,703,379],{"href":704,"rel":705},"https:\u002F\u002Fstripe.com\u002Flegal\u002Fdpa",[258]," explain these roles.",[68,708,709,712],{},[15,710,711],{},"Legal requirements"," — if the law, a court, or a regulator compels disclosure, or to protect the rights, property, or safety of Docabra, our users, or the public. Where the law allows, we will tell you before disclosing.",[68,714,715,718],{},[15,716,717],{},"Business transfers"," — if Docabra is acquired or merged, your data may transfer to the successor, who remains bound by this policy.",[11,720,721],{},"That is the whole list. We do not sell personal data, and we do not share it for cross-context behavioral advertising.",[23,723,725],{"id":724},"_7-retention-and-deletion","7. Retention and deletion",[65,727,728,734,740,746,752],{},[68,729,730,733],{},[15,731,732],{},"Account data"," is kept while your account is active. If you close your account, it is deleted from active systems within 30 days, except records the law requires us to keep (for example, tax and accounting records of payments, typically kept for the statutory period).",[68,735,736,739],{},[15,737,738],{},"Customer Content"," is kept until you delete it. When you delete a document, a project, or your account, the associated content is removed from active systems within 30 days. Two honest qualifications: identical files are stored once and shared across accounts by content hash, so a file you delete is destroyed only when no other account holds the identical file; and extraction caches derived from such a shared file persist while the file does.",[68,741,742,745],{},[15,743,744],{},"Server logs"," are kept for up to 90 days.",[68,747,748,751],{},[15,749,750],{},"Product analytics events"," are kept for up to 12 months, then deleted or reduced to anonymous aggregates.",[68,753,754,757],{},[15,755,756],{},"Transactional email"," is retained per the records of our email provider, Resend.",[11,759,760],{},"Deleted means deleted: after these windows, the data cannot be recovered from active systems. Copies inside our hosting provider's infrastructure snapshots rotate out on the provider's own schedule.",[23,762,764],{"id":763},"_8-security","8. Security",[11,766,767],{},"We protect your data with encryption in transit (TLS) and at rest, hashed credentials (we store only scrypt password hashes and hashed session tokens), least-privilege access to production systems, and contractual safeguards with the providers described above. No method of transmission or storage is perfectly secure; if a breach affects your personal data, we will notify you and the authorities as the law requires.",[23,769,771],{"id":770},"_9-international-transfers","9. International transfers",[11,773,774,775,777],{},"Docabra is based in the United States, and our providers process data in the United States and other countries where they operate. If you use the Service from the EEA, the UK, or Switzerland, your data will cross borders. For Customer Content protected by European law, we rely on the European Commission's Standard Contractual Clauses and the UK addendum with our subprocessors, as described in our ",[44,776,379],{"href":273},". Other providers, including Stripe, govern their international transfers under their own privacy notices and contractual safeguards. We have not self-certified to the EU–US Data Privacy Framework.",[23,779,781],{"id":780},"_10-your-rights","10. Your rights",[11,783,784],{},"We extend the same core rights to every user, wherever you live:",[65,786,787,793,799,805,811,817,823],{},[68,788,789,792],{},[15,790,791],{},"Access"," — ask what personal data we hold about you.",[68,794,795,798],{},[15,796,797],{},"Correction"," — fix inaccurate data (your name and email are editable in the product).",[68,800,801,804],{},[15,802,803],{},"Deletion"," — delete documents and projects in the product, or ask us to close your account and delete your data.",[68,806,807,810],{},[15,808,809],{},"Export"," — your tables export to Excel and CSV from the product at any time; you may also ask us for a copy of your account data.",[68,812,813,816],{},[15,814,815],{},"Objection and restriction"," — object to or restrict certain processing.",[68,818,819,822],{},[15,820,821],{},"Withdrawal of consent"," — where processing is based on consent, withdraw it at any time.",[68,824,825,828],{},[15,826,827],{},"Complaint"," — you may complain to your local data protection authority. We would appreciate the chance to fix the problem first.",[11,830,831,832,834],{},"To exercise any of these, email ",[44,833,47],{"href":46},". We will respond within 30 days. We will not discriminate against you for exercising your rights.",[11,836,837,838,842],{},"For payment data that Stripe or Sold through Link, LLC controls independently, you may also submit a request through the rights mechanism described in the ",[44,839,841],{"href":654,"rel":840},[258],"Stripe Privacy Center",". We remain responsible for responding to requests about the account, billing ledger, usage data, and Customer Content held by Docabra.",[11,844,845,848],{},[15,846,847],{},"For EEA\u002FUK users",", our legal bases are: performance of our contract with you (providing and billing for the Service), our legitimate interests (security, improvement, aggregated statistics), your consent (where we ask for it), and legal obligation (tax and accounting).",[11,850,851,854],{},[15,852,853],{},"For US state privacy laws (California and others)",": you have the rights listed above, including the right to know, access, correct, delete, and to non-discrimination. Because we do not sell personal data and do not share it for targeted advertising, there is no sale or sharing to opt out of. You may use an authorized agent to make a request, subject to verification.",[23,856,858],{"id":857},"_11-children","11. Children",[11,860,861,862,48],{},"The Service is not directed at anyone under 16, and we do not knowingly collect personal data from children under 16. If we learn that we have, we will delete it. If you believe a child has given us personal data, contact ",[44,863,47],{"href":46},[23,865,867],{"id":866},"_12-changes-and-contact","12. Changes and contact",[11,869,870],{},"If this policy changes, the date at the top changes with it. For material changes we will additionally notify you by email or by a notice in the Service at least 30 days before the change takes effect.",[11,872,873,874,878],{},"Questions, requests, and complaints: ",[15,875,876],{},[44,877,47],{"href":46},", or VectorForge LLC, Wyoming, United States.",{"title":389,"searchDepth":390,"depth":390,"links":880},[881,882,883,884,885,886,887,888,889,890,891,892],{"id":430,"depth":390,"text":431},{"id":467,"depth":390,"text":468},{"id":513,"depth":390,"text":514},{"id":540,"depth":390,"text":541},{"id":558,"depth":390,"text":559},{"id":667,"depth":390,"text":668},{"id":724,"depth":390,"text":725},{"id":763,"depth":390,"text":764},{"id":770,"depth":390,"text":771},{"id":780,"depth":390,"text":781},{"id":857,"depth":390,"text":858},{"id":866,"depth":390,"text":867},"What Docabra collects, why, who it is shared with, how long it is kept, and the rights you have over it.",{},{"title":215,"description":893},"legal\u002Fprivacy","orUbpgfEdKECOt27DA-ClbMAwdgmUrEKhfRN2P_Z2NA",{"id":899,"title":900,"body":901,"description":1044,"extension":409,"meta":1045,"navigation":411,"order":1046,"path":248,"seo":1047,"stem":1048,"updated":416,"__hash__":1049},"legal\u002Flegal\u002Fsubprocessors.md","Subprocessors and Other Providers",{"type":8,"value":902,"toc":1039},[903,906,910,955,958,964,968,1006,1019,1023,1033],[11,904,905],{},"A Customer Content subprocessor is a vendor that Docabra engages while acting as your processor. It receives personal data from uploaded documents or extracted tables and processes that data on our behalf. Account-data providers do not belong to that DPA chain when they only process data that Docabra controls, such as an account email address or billing record.",[23,907,909],{"id":908},"current-customer-content-subprocessors","Current Customer Content subprocessors",[568,911,912,924],{},[571,913,914],{},[574,915,916,919,921],{},[577,917,918],{},"Vendor",[577,920,582],{},[577,922,923],{},"Location",[587,925,926,937,946],{},[574,927,928,931,934],{},[592,929,930],{},"OpenAI",[592,932,933],{},"AI processing",[592,935,936],{},"United States",[574,938,939,942,944],{},[592,940,941],{},"Anthropic",[592,943,933],{},[592,945,936],{},[574,947,948,951,953],{},[592,949,950],{},"Google",[592,952,933],{},[592,954,936],{},[11,956,957],{},"Our application and database are hosted with a cloud infrastructure provider; this page will name that provider before launch.",[11,959,960,961,963],{},"Customers under a ",[44,962,274],{"href":273}," can find the categories of data each sub-processor handles in Exhibit B of that agreement.",[23,965,967],{"id":966},"other-account-data-providers","Other account-data providers",[568,969,970,983],{},[571,971,972],{},[574,973,974,977,980],{},[577,975,976],{},"Provider",[577,978,979],{},"Data-protection role",[577,981,982],{},"Purpose and data",[587,984,985,996],{},[574,986,987,990,993],{},[592,988,989],{},"Resend",[592,991,992],{},"Processor acting for Docabra",[592,994,995],{},"Sends transactional email using the account email address and the content of sign-in, reset, and notice messages.",[574,997,998,1000,1003],{},[592,999,692],{},[592,1001,1002],{},"Processor for instructed payment operations; independent controller for specified purposes",[592,1004,1005],{},"Processes identity, device, payment, tax, and transaction data for payment operations, financial partners, fraud and loss prevention, legal and financial compliance, supported indirect tax administration, disputes, customer support, and service improvement. Payment card details are collected by Stripe directly.",[11,1007,1008,1009,697,1012,701,1015,1018],{},"Stripe explains its roles in its ",[44,1010,379],{"href":704,"rel":1011},[258],[44,1013,215],{"href":649,"rel":1014},[258],[44,1016,656],{"href":654,"rel":1017},[258],". Sold through Link, LLC provides the Managed Payments service and acts as merchant of record. Docabra remains the seller of the Service.",[23,1020,1022],{"id":1021},"changes-to-this-list","Changes to this list",[11,1024,1025,1026,1029,1030,1032],{},"We will update this page at least ",[15,1027,1028],{},"30 days before"," adding or replacing a Customer Content subprocessor. To be notified of changes by email, send a message to ",[44,1031,47],{"href":46}," with the subject \"Subscribe to subprocessor updates\".",[11,1034,1035,1036,1038],{},"If you have a ",[44,1037,274],{"href":273}," with us, you may object in writing to a new subprocessor within 30 days of the update, on reasonable data protection grounds. We will work with you to resolve the objection; if we cannot, you may terminate the affected Service, and that termination is your exclusive remedy for the change.",{"title":389,"searchDepth":390,"depth":390,"links":1040},[1041,1042,1043],{"id":908,"depth":390,"text":909},{"id":966,"depth":390,"text":967},{"id":1021,"depth":390,"text":1022},"The third parties involved in Docabra, the data each receives, and whether it acts on our instructions or for its own purposes.",{},3,{"title":900,"description":1044},"legal\u002Fsubprocessors","oVC8_bQagwWsVrQHX8QS7QK86uQaR3qGINerAxqHWHM",{"id":1051,"title":274,"body":1052,"description":1438,"extension":409,"meta":1439,"navigation":411,"order":1440,"path":273,"seo":1441,"stem":1442,"updated":416,"__hash__":1443},"legal\u002Flegal\u002Fdpa.md",{"type":8,"value":1053,"toc":1421},[1054,1060,1063,1067,1099,1103,1109,1115,1118,1121,1125,1128,1132,1142,1156,1160,1167,1171,1174,1182,1185,1189,1192,1196,1199,1221,1224,1228,1231,1235,1242,1246,1252,1256,1259,1262,1266,1304,1308,1311,1360,1367,1371],[11,1055,1056,1057,1059],{},"This Data Processing Agreement (\"DPA\") is between VectorForge LLC (\"Docabra\", \"we\", \"us\") and the customer identified in the Docabra account (\"Customer\", \"you\"). It forms part of, and is incorporated into, the ",[44,1058,6],{"href":413}," (together with this DPA, the \"Agreement\"). By accepting the Terms of Service, you enter into this DPA.",[11,1061,1062],{},"This DPA applies where Docabra processes personal data on your behalf as a processor — that is, personal data contained in the documents you upload and the tables extracted from them (\"Customer Personal Data\").",[23,1064,1066],{"id":1065},"_1-definitions","1. Definitions",[65,1068,1069,1075,1081,1087,1093],{},[68,1070,1071,1074],{},[15,1072,1073],{},"\"Data Protection Laws\""," means all laws applicable to the processing of Customer Personal Data under the Agreement, including the EU and UK GDPR, the Swiss FADP, and US state privacy laws such as the CCPA\u002FCPRA.",[68,1076,1077,1080],{},[15,1078,1079],{},"\"Personal data\", \"controller\", \"processor\", \"data subject\", \"processing\""," (and their cognates) have the meanings given in the GDPR.",[68,1082,1083,1086],{},[15,1084,1085],{},"\"SCCs\""," means the European Commission's Standard Contractual Clauses for the transfer of personal data to third countries (Decision (EU) 2021\u002F914).",[68,1088,1089,1092],{},[15,1090,1091],{},"\"Data Incident\""," means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Personal Data in our possession or control.",[68,1094,1095,1098],{},[15,1096,1097],{},"\"Services\""," means the Docabra service described in the Terms of Service.",[23,1100,1102],{"id":1101},"_2-roles-and-scope","2. Roles and scope",[11,1104,1105,1106,48],{},"You are the controller of Customer Personal Data; Docabra is your processor. The subject matter, duration, nature and purpose of the processing, and the categories of data and data subjects, are described in ",[15,1107,1108],{},"Exhibit A",[11,1110,1111,1112,1114],{},"For data we process for our own purposes — your account data, billing records, and usage data — Docabra is an independent controller, and our ",[44,1113,215],{"href":214}," (not this DPA) governs that processing.",[11,1116,1117],{},"We will process Customer Personal Data only on your documented instructions, which are: your use of the Services as described in the Agreement, plus any further written instructions you give that are consistent with the Agreement. We will tell you if we believe an instruction violates Data Protection Laws.",[11,1119,1120],{},"You are responsible for the lawfulness of the Customer Personal Data you upload, including having a valid legal basis and giving any notices required for us to process it on your behalf.",[23,1122,1124],{"id":1123},"_3-confidentiality-and-personnel","3. Confidentiality and personnel",[11,1126,1127],{},"We restrict access to Customer Personal Data to personnel and contractors who need it to provide the Services, and we bind them to confidentiality obligations at least as protective as this DPA. We are responsible for their compliance.",[23,1129,1131],{"id":1130},"_4-sub-processors","4. Sub-processors",[11,1133,1134,1135,1137,1138,1141],{},"You give us general written authorization to engage the sub-processors listed on our ",[44,1136,551],{"href":248}," (incorporated as ",[15,1139,1140],{},"Exhibit B","). We will:",[166,1143,1144,1147,1150,1153],{},[68,1145,1146],{},"Update that page at least 30 days before adding or replacing a sub-processor, and notify subscribers as described there;",[68,1148,1149],{},"Give you 30 days to object in writing on reasonable data protection grounds — if we cannot resolve your objection, you may terminate the affected Services as your sole and exclusive remedy;",[68,1151,1152],{},"Impose on each sub-processor data protection obligations no less protective than this DPA; and",[68,1154,1155],{},"Remain fully liable to you for each sub-processor's performance.",[23,1157,1159],{"id":1158},"_5-security","5. Security",[11,1161,1162,1163,1166],{},"We maintain the technical and organizational measures described in ",[15,1164,1165],{},"Exhibit C",", designed to protect Customer Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We may update those measures over time, provided the overall level of protection does not decrease.",[23,1168,1170],{"id":1169},"_6-data-subject-requests-and-assistance","6. Data subject requests and assistance",[11,1172,1173],{},"Taking into account the nature of the processing, we will assist you — at your cost where the request is disproportionate — in meeting your obligations under Data Protection Laws, including:",[65,1175,1176,1179],{},[68,1177,1178],{},"Responding to data subject requests (access, correction, deletion, portability, objection). The Services let you delete documents and projects and export your tables directly, and we ask that you use those controls first; we will handle what they cannot.",[68,1180,1181],{},"Conducting data protection impact assessments and consulting regulators, where the Services' processing is concerned.",[11,1183,1184],{},"If a data subject or regulator contacts us directly about Customer Personal Data, we will promptly redirect them to you and, unless legally prohibited, notify you.",[23,1186,1188],{"id":1187},"_7-data-incidents","7. Data Incidents",[11,1190,1191],{},"We will notify you without undue delay after becoming aware of a Data Incident, and will provide the information reasonably required for you to meet your own notification obligations. Our notice to you is not an acknowledgement of fault or liability.",[23,1193,1195],{"id":1194},"_8-international-transfers","8. International transfers",[11,1197,1198],{},"Our processing occurs in the United States. For Customer Personal Data protected by the EU GDPR, the UK GDPR, or the Swiss FADP, the parties are deemed to have entered into:",[65,1200,1201,1212,1218],{},[68,1202,1203,1204,1207,1208,1211],{},"the ",[15,1205,1206],{},"SCCs, Module 2"," (controller to processor), and where you are yourself a processor, ",[15,1209,1210],{},"Module 3"," (processor to sub-processor), completed with the information in Exhibits A and B, with the optional docking clause included, governed by the law of Ireland, with disputes before the courts of Ireland;",[68,1213,1203,1214,1217],{},[15,1215,1216],{},"UK International Data Transfer Addendum"," to the SCCs, where the UK GDPR applies; and",[68,1219,1220],{},"equivalent protections under Swiss law, where the FADP applies.",[11,1222,1223],{},"Where required, we will provide supplementary measures for government access requests: we will challenge unlawful or disproportionate requests where permitted, notify you of any request unless prohibited, and disclose only the minimum data compelled.",[23,1225,1227],{"id":1226},"_9-audits","9. Audits",[11,1229,1230],{},"We will make available the information reasonably necessary to demonstrate compliance with this DPA — security documentation and written responses to a reasonable security questionnaire, no more than once per rolling 12 months. If that is demonstrably insufficient (for example, following a Data Incident or a regulator's order), you may conduct an audit, at your expense, on 30 days' notice, during business hours, in a way that does not compromise other customers' data.",[23,1232,1234],{"id":1233},"_10-us-state-privacy-laws","10. US state privacy laws",[11,1236,1237,1238,1241],{},"For Customer Personal Data subject to the CCPA\u002FCPRA and similar US state laws: we act as a ",[15,1239,1240],{},"service provider \u002F contractor",". We will not sell or share Customer Personal Data, will not retain, use, or disclose it for any purpose other than providing the Services, will not retain, use, or disclose it outside the direct business relationship between us, and will not combine it with personal data received from other sources except as those laws permit. We certify that we understand these restrictions and will comply with them.",[23,1243,1245],{"id":1244},"_11-return-and-deletion","11. Return and deletion",[11,1247,1248,1249,1251],{},"On termination of the Agreement, or on your earlier written request, we will delete Customer Personal Data (or return it, at your request made before deletion) on the schedule in the ",[44,1250,215],{"href":214}," — from active systems within 30 days — except where the law requires retention. On request, we will confirm deletion in writing.",[23,1253,1255],{"id":1254},"_12-precedence-and-liability","12. Precedence and liability",[11,1257,1258],{},"If this DPA conflicts with the Terms of Service, this DPA controls for the processing of Customer Personal Data. If the SCCs conflict with this DPA or the Terms of Service, the SCCs control. Liability under this DPA is subject to the limitations of liability in the Terms of Service.",[1260,1261],"hr",{},[23,1263,1265],{"id":1264},"exhibit-a-description-of-the-processing","Exhibit A — Description of the processing",[65,1267,1268,1274,1280,1286,1292,1298],{},[68,1269,1270,1273],{},[15,1271,1272],{},"Subject matter:"," Processing of Customer Personal Data to provide the Services.",[68,1275,1276,1279],{},[15,1277,1278],{},"Duration:"," The term of the Agreement, plus the deletion windows in Section 11.",[68,1281,1282,1285],{},[15,1283,1284],{},"Nature and purpose:"," Storage, hosting, and organization of documents uploaded by Customer; transmission of page images and text to our AI sub-processor for extraction; generation, display, editing, and export of structured tables; backup and security of the foregoing.",[68,1287,1288,1291],{},[15,1289,1290],{},"Categories of data subjects:"," Determined by Customer — typically Customer's suppliers, customers, employees, candidates, and counterparties named in the uploaded documents.",[68,1293,1294,1297],{},[15,1295,1296],{},"Categories of personal data:"," Determined by Customer — whatever the uploaded business documents contain (for example names, contact details, commercial terms, prices, dates). The Services are not intended for special categories of personal data (health, biometric, and similar data), and Customer should not upload them.",[68,1299,1300,1303],{},[15,1301,1302],{},"Processing operations:"," Collection (upload), storage, organization, retrieval, transmission to sub-processors, disclosure by transmission, erasure.",[23,1305,1307],{"id":1306},"exhibit-b-sub-processors","Exhibit B — Sub-processors",[11,1309,1310],{},"The sub-processors engaged as of the date of this DPA:",[568,1312,1313,1326],{},[571,1314,1315],{},[574,1316,1317,1319,1321,1324],{},[577,1318,918],{},[577,1320,582],{},[577,1322,1323],{},"Categories of data",[577,1325,923],{},[587,1327,1328,1340,1350],{},[574,1329,1330,1332,1335,1338],{},[592,1331,930],{},[592,1333,1334],{},"AI extraction of document content",[592,1336,1337],{},"Content of documents Customer submits for processing (API processing)",[592,1339,936],{},[574,1341,1342,1344,1346,1348],{},[592,1343,941],{},[592,1345,1334],{},[592,1347,1337],{},[592,1349,936],{},[574,1351,1352,1354,1356,1358],{},[592,1353,950],{},[592,1355,1334],{},[592,1357,1337],{},[592,1359,936],{},[11,1361,1362,1363,1366],{},"The current Customer Content subprocessor list is maintained at ",[44,1364,1365],{"href":248},"docabra.com\u002Flegal\u002Fsubprocessors",", and additions or replacements are announced there subject to the notice and objection mechanism in Section 4.",[23,1368,1370],{"id":1369},"exhibit-c-technical-and-organizational-measures","Exhibit C — Technical and organizational measures",[166,1372,1373,1379,1385,1391,1397,1403,1409,1415],{},[68,1374,1375,1378],{},[15,1376,1377],{},"Encryption."," TLS for all data in transit; encryption at rest for stored documents, databases, and backups.",[68,1380,1381,1384],{},[15,1382,1383],{},"Access control."," Unique credentials for personnel; least-privilege access to production systems; production data access limited to personnel who need it to operate the Services.",[68,1386,1387,1390],{},[15,1388,1389],{},"Credential and session hygiene."," Passwords stored only as scrypt hashes; session tokens, one-time codes, and reset tokens stored only as hashes; password reset revokes all existing sessions; sessions expire after 30 days.",[68,1392,1393,1396],{},[15,1394,1395],{},"Availability."," Regular backups; the ability to restore availability of Customer Personal Data in a timely manner after an incident.",[68,1398,1399,1402],{},[15,1400,1401],{},"Separation."," Customer Content addressed by content hash and served only to the accounts that uploaded it.",[68,1404,1405,1408],{},[15,1406,1407],{},"Personnel."," Confidentiality obligations for all personnel and contractors with access to Customer Personal Data.",[68,1410,1411,1414],{},[15,1412,1413],{},"Sub-processor oversight."," Security and privacy assessment before engagement; data processing agreements with all sub-processors; the change-notification process in Section 4.",[68,1416,1417,1420],{},[15,1418,1419],{},"Testing."," Regular evaluation of the effectiveness of these measures.",{"title":389,"searchDepth":390,"depth":390,"links":1422},[1423,1424,1425,1426,1427,1428,1429,1430,1431,1432,1433,1434,1435,1436,1437],{"id":1065,"depth":390,"text":1066},{"id":1101,"depth":390,"text":1102},{"id":1123,"depth":390,"text":1124},{"id":1130,"depth":390,"text":1131},{"id":1158,"depth":390,"text":1159},{"id":1169,"depth":390,"text":1170},{"id":1187,"depth":390,"text":1188},{"id":1194,"depth":390,"text":1195},{"id":1226,"depth":390,"text":1227},{"id":1233,"depth":390,"text":1234},{"id":1244,"depth":390,"text":1245},{"id":1254,"depth":390,"text":1255},{"id":1264,"depth":390,"text":1265},{"id":1306,"depth":390,"text":1307},{"id":1369,"depth":390,"text":1370},"The terms under which Docabra processes personal data on your behalf — roles, security measures, international transfers, and audits.",{},4,{"title":274,"description":1438},"legal\u002Fdpa","MSFMSrhRVr_XyzZ7zbrUHTPy9eODzXbYOuSnj8HNeIE",{"id":1445,"title":95,"body":1446,"description":1568,"extension":409,"meta":1569,"navigation":411,"order":1570,"path":94,"seo":1571,"stem":1572,"updated":416,"__hash__":1573},"legal\u002Flegal\u002Frefunds.md",{"type":8,"value":1447,"toc":1561},[1448,1454,1458,1470,1473,1477,1480,1517,1521,1524,1541,1545,1554,1558],[11,1449,1450,1451,1453],{},"This policy is part of the ",[44,1452,6],{"href":413},". Where the law gives you stronger rights than this policy, the law wins.",[23,1455,1457],{"id":1456},"cancelling-a-subscription","Cancelling a subscription",[11,1459,1460,1461,1465,1466,1469],{},"You cancel from the ",[44,1462,1464],{"href":1463},"\u002Fbilling","billing page",", which takes you to Stripe's customer portal — no emails, no calls, no retention flow. Cancellation takes effect at the ",[15,1467,1468],{},"end of the billing period you have already paid for",", and you keep full access until then. After that your account moves to the free plan; your documents and tables stay put.",[11,1471,1472],{},"You are responsible for cancelling in the portal. An email asking us to cancel is a request we will try to help with, but the cancellation is only effective once it happens there.",[23,1474,1476],{"id":1475},"when-refunds-are-available","When refunds are available",[11,1478,1479],{},"Refunds are available in the following situations:",[166,1481,1482,1488,1494,1500,1506],{},[68,1483,1484,1487],{},[15,1485,1486],{},"A charge that should never have happened."," You were charged after your cancellation's effective date, charged twice for the same thing, or charged an amount your plan and ledger do not explain. That is a billing error, and we refund it in full.",[68,1489,1490,1493],{},[15,1491,1492],{},"EU\u002FUK consumers: the 14-day withdrawal right."," If you are a consumer in the EEA or UK, the law gives you 14 days from purchase to withdraw. Because you ask for the Service to start immediately, and it does, we deduct the value of what you used (pages processed at your plan's rates) and refund the rest. After 14 days, this right is gone.",[68,1495,1496,1499],{},[15,1497,1498],{},"Whatever the law requires"," in your jurisdiction, as it requires it.",[68,1501,1502,1505],{},[15,1503,1504],{},"A material change to the Terms of Service."," If a material change takes effect during a period you already paid for and you reject it, we cancel the subscription and refund the unused portion of that subscription period proportionally.",[68,1507,1508,1516],{},[15,1509,1510,1511,48],{},"A refund issued under ",[44,1512,1515],{"href":1513,"rel":1514},"https:\u002F\u002Fsupport.stripe.com\u002Fquestions\u002Fsold-through-link-refunds",[258],"Stripe Managed Payments rules"," Sold through Link, LLC, the merchant of record, may issue a refund within 60 days of a purchase and may issue other refunds where its rules or the law require. Its refund policy controls if it gives you broader rights than this policy. Docabra is responsible for funding those refunds under its agreement with Stripe.",[23,1518,1520],{"id":1519},"when-we-do-not-refund","When we do not refund",[11,1522,1523],{},"Unless the Stripe Managed Payments refund policy or the law requires otherwise, we do not refund:",[65,1525,1526,1529,1532,1535],{},[68,1527,1528],{},"Partial periods. You do not get money back for the unused part of a month or year — cancellation keeps your access to the end of the paid period instead. This applies to annual plans too.",[68,1530,1531],{},"Change of mind past the legal withdrawal window.",[68,1533,1534],{},"A subscription you forgot about but kept using.",[68,1536,1537,1540],{},[15,1538,1539],{},"Prepaid balance."," Top-ups are non-refundable and expire 12 months after purchase, except where the Stripe Managed Payments refund policy or the law requires otherwise.",[23,1542,1544],{"id":1543},"overage-disputes","Overage disputes",[11,1546,1547,1548,1550,1551,1553],{},"Your full ledger is on the ",[44,1549,1464],{"href":1463},". If you think an overage charge is wrong, tell us within 60 days of the charge at ",[44,1552,47],{"href":46},"; if it is wrong, we correct it. After 60 days the entry is final.",[23,1555,1557],{"id":1556},"chargebacks","Chargebacks",[11,1559,1560],{},"Email us first so we can investigate. Stripe and Sold through Link, LLC control the payment dispute process and may refund, reverse, or contest a transaction under their rules. We may pause paid processing while a chargeback is being investigated, but your documents and tables remain available.",{"title":389,"searchDepth":390,"depth":390,"links":1562},[1563,1564,1565,1566,1567],{"id":1456,"depth":390,"text":1457},{"id":1475,"depth":390,"text":1476},{"id":1519,"depth":390,"text":1520},{"id":1543,"depth":390,"text":1544},{"id":1556,"depth":390,"text":1557},"How to cancel, the situations in which we refund, and everything else — which we do not refund.",{},5,{"title":95,"description":1568},"legal\u002Frefunds","E0hlQAYIRQ0ZdKIW7Qg6l5UC95dajw8GBWOl97BOwzQ",1786355080590]